At Mxazon, we want you to be satisfied with your purchase. If you are not happy with your order, you may return eligible items or cancel an order under the following conditions:
Returns are accepted if:
The item is unused, in its original condition, and includes all original packaging.
The return request is made within 3 days of receiving the product.
The product is not listed under non-returnable items (see below).
The following items cannot be returned:
Perishable goods such as food, flowers, or health-related items.
Digital products, downloadable content, and gift cards.
Personalized, custom-made, or final sale items.
Opened or used hygiene-related products (e.g., cosmetics, personal care items).
To initiate a return:
Submit a Return Request via your Mxazon account or contact demo@demo.com.
Provide proof (photos, order details, and reason for return).
Follow the return instructions provided by our team, including shipping details.
Once received and inspected, we will process your return within 2 business days.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping method to avoid lost packages.
Once your return is approved, you may choose:
Refund to the original payment method.
Store credit for future purchases.
Replacement or exchange (subject to availability).
If you received a damaged or incorrect item, contact demo@demo.com within 2 days of delivery with photos of the issue.
Orders can be canceled before shipment for a full refund.
If the order has already been shipped, it cannot be canceled and must be processed as a return.
To request a cancellation, contact demo@demo.com as soon as possible.
Mxazon reserves the right to update this policy at any time. Changes will be posted on our website.
For any return or cancellation inquiries, please contact demo@demo.com.
By shopping on Mxazon, you agree to this Return & Cancellation Policy.
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