English
1. Introduction
At Mxazon, we understand that sometimes plans change and you may need to cancel an order. This Cancellation Policy outlines the terms and conditions for canceling orders placed on our platform.
2. Order Cancellation
- Time Frame: Orders can be canceled within 24 hours of placing the order. After this period, the order may have already been processed and shipped.
- How to Cancel: To cancel an order, please contact our customer support team as soon as possible at +919903909333 with your order number and cancellation request.
3. Non-Cancellable Items
The following items may not be eligible for cancellation:
- Personalized or custom-made items
- Perishable goods (e.g., food, flowers)
- Digital products or downloadable software
- Items that have already been shipped
4. Refunds for Canceled Orders
- Before Shipment: If the order is canceled before it has been shipped, you will receive a full refund to your original method of payment.
- After Shipment: If the order is canceled after it has been shipped, please refer to our Return Policy for instructions on how to return the item(s) once received. Refunds will be processed according to our Refund Policy.
5. Changes to Orders
- Modifying Orders: If you need to make changes to your order (e.g., change of address, item modifications), please contact our customer support team as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes if the order has already been processed.
- Contact Information: For any changes or cancellations, please contact our customer support team at +919903909333.
6. Contact Us
If you have any questions about this Cancellation Policy or need assistance with canceling an order, please contact us at:
+919903909333.
