At Mxazon, we want you to be satisfied with your purchase. If you are not happy with your order, you may return eligible items under the following conditions:
Returns are accepted if:
The item is unused, in its original condition, and includes all original packaging.
The return request is made within 3 days of receiving the product.
The product is not listed under non-returnable items (see below).
The following items cannot be returned:
Perishable goods such as food, flowers, or health-related items.
Digital products, downloadable content, and gift cards.
Personalized, custom-made, or final sale items.
Opened or used hygiene-related products (e.g., cosmetics, personal care items).
To initiate a return:
Submit a Return Request via your Mxazon account or contact demo@demo.com.
Provide proof (photos, order details, and reason for return).
Follow the return instructions provided by our team, including shipping details.
Once received and inspected, we will process your return within 2** business days**.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping method to avoid lost packages.
Once your return is approved, you may choose:
Refund to the original payment method.
Store credit for future purchases.
Replacement or exchange (subject to availability).
If you received a damaged or incorrect item, contact demo@demo.com within 2 days of delivery with photos of the issue.
Mxazon reserves the right to update this policy at any time. Changes will be posted on our website.
For any return-related inquiries, please contact demo@demo.com.
By shopping on Mxazon, you agree to this Return Policy.
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